My code isn’t working. Help!

You have the wrong product in your cart. Check your instructions more carefully.

You have either

1. Already used the coupon – they are single use only
   (Look in Account > Downloads for downloads and the Courses tab for courses or memberships)
2. Email “info at donnaward dot net” with a picture of the code and name the product you were trying to access. If you did not purchase the product from us, also send proof of purchase.

Error message: Coupon ***** does not apply because it does not exist

1. You may have entered the code incorrectly. Try again. Coupon code should be 12 alpha/numeric units with dashes between each 4 (i,e,: sibu-2i5e-Rtus). Enter the dashes.
2. You have an older book and an archived code. The book is useful as it is without the membership. If you would like the updated product and membership, please purchase the revised version.